AlphaOmegaFood.com

Return Policy

Equipment (Juicers, Distillers, Dehydrators, etc.)

AlphaOmegaFood.com will make every effort to satisfy our customers. Please observe our policy when seeking to return any merchandise to us or the manufacturer.

Items damaged in shipping will be replaced.  Call for instructions.

We accept no returns on books or videos that have been opened unless they are defective.

Items in  unused condition, 10% restocking fee.  Items in used condition, 20% restocking fee.  Please call for prior approval before returning any items.  No items accepted without prior approval.  Customer pays for return shipping.  Credit will be given after the product is returned and inspected.  Sorry, no refunds after thirty (30) days from the purchase date.

You must return defective merchandise in its original packing and shipping container with all contents within 30 days of receipt.  Call 731-423-5313 for prior approval before returning any item.  We cannot accept returned merchandise without a Return Authorization Number written on the outside of the original packing and shipping container. 

All warranties are between you and the manufacturer. The manufacturer is responsible for repairing or correcting any defects during the warranty period. Please review your warranty immediately upon receipt of your new appliance. If any appliance is defective or needs repairs during the warranty period, please contact the service representative indicated on the warranty or in the manual to make arrangements for repair or replacement. It is your responsibility to fill out and send in the registration/warranty card. By doing this, it  will help you and the manufacturer expedite any future problems that may arise. No returns will be accepted without authorization. Unauthorized returns will be refused. All shipping charges are non-refundable.